Frequently Asked Questions


How does our matchmaking process work?
Nothing is computer generated. We use our 16 years of experience and intuition to determine quality matches for you. We guarantee that your matches will align with what we discuss in your interview. Again, this helps you save time, energy, and money with clearly defined goals and matching parameters. 

 

How often will you meet your matches?
You will meet your matches once to twice per month. Our Member Coordinator, Janet Jackson (yes, that’s her real name!), will contact you with the details of your match, including name, occupation, appearance, why we think it’s a great match, and where you will be meeting. 

 

Where do you meet your matches?
We make reservations at our partner restaurants to ensure you have a great first date experience. We have worked with these restaurants for years and years, so rest assured, you will be in great hands:) The reservation is listed under both first names (no need to mention Ambiance) and checks are brought separately. All you need to do is show up! 

 

What happens after your match?
After your match, Janet will contact you to receive feedback and apply it to improving your matchmaking process. We are excited to hear what you liked about your match and what you’d like us to focus on for your next match. This part of the process is very enlightening for many of our members.

 

Can you put your membership on hold?
Yes! You can put your account on hold for as many times as you'd like during the duration of your membership. Normally, members call to tell us they liked their match, and would like to put their membership on hold so they can spend more time with that one person. This gives our members a good amount of time to see if this is someone with whom they’d like to spend their life. That is what dating is all about! The on-hold feature is also great for members who travel often.

 

Is dating advice offered?
Yes! We have in-house dating advisors with backgrounds in human relations, psychology and dating and relationship coaching. If at any point, you’d like to schedule an appointment, we will arrange it for you. You also have the support of Leslie and the Ambiance Matchmaking team. We are always here to help:)

 

What type of memberships are available?
We have a variety of memberships because we know that everyone has their owns needs. However, our memberships are typically for 12 months, with options for local, national, or international searches.



What Makes Our Company Different?
Ambiance is one of the most established companies in the industry, with 16 years under our belt. This gives us the advantage of having a larger client database and being more selective in whom we accept as clients. We have a 22% acceptance rate.

We are also a full-service matchmaking company. This means we work with you every step of the way to ensure you reach your relationship and marriage goals. You work directly with our Matchmaker, Coordinator, and have the option to work with one of our in-house Dating Coaches.

Furthermore, all matches are arranged at our Partner Restaurants to ensure you have the best first date (and dining!) experience.
 

What Is Your Most Popular Age Category?
36-49 years old, however, we have plenty of clients in the 30-35 and 50-75 categories.
 

Do You Have More Men Or Women?
We currently have 47% men and 53% women.
 
 
How Many People Have You Successfully Matched?
Over 10,000.
 

How Many People Have You Gotten Married?
In our 16 years of business, we received hundreds of wedding invitations. We wish we could attend them all!
 

How do you screen clients?
Because most of our clients come as word of mouth, there is already a built-in reference system. However, we perform an in-depth interview with each new member.
 

How Do You Find Your Clients?
Most of our clients come as referrals and word-of-mouth. When special searches are requested, we employ other methods, ie: our private matchmaking network we have built over the last 16 years, the attendance of events and galas to search for high-quality singles, and performing digital searches.
 

Do You Interview Everyone?
Yes.
 

What Is Your Client Privacy Policy?
We do not share ANY information. Everything is strictly confidential.
 

How Do You Decipher A Good Match?
Leslie Wardman, Founder and Matchmaker, carefully matches clients based on their upbringing and background, current life circumstances, lifestyle and habits, energy and personality, and how they would look together.
 

What If I Meet "The One" On My First Match?
Consider it money well spent!
 

Do You Work With Gay Clients?
Yes.
 

Do You Guarantee Love Or Marriage?
No, but we do assure that your matches will align with the information you provide in your interview.
 

Where are your locations?
We work with singles on local, national, and international levels, with a primary focus on specific regions, including North America and Europe. Within these areas, our matchmakers put more time and energy into building networks of high-quality singles.
 

Do You Require All Clients To Have A College Degree?
No. Some of our most successful clients don't have their degrees.
 

Do You Show Photographs?
Only to National and International Members.
 

How Long Have You Been Matchmaking?
16 years with over 30,000 interviews.
 

How Did You Start Matchmaking?
Leslie began working as the National Director for a world-renowned matchmaking agency in the 1990s. After many years of experience, she decided to launch Ambiance Matchmaking in 2002.
 

How Many Employees Do You Have?
7.
 

What If I Move?
We will still work with you!
 

Can I Transfer My Membership?
Only National and International Members can transfer their memberships upon approval of recipient.
 

Do You Ever Recruit Outside Of Your Database?
Yes, we have a matchmaking networking system in place which allows us to work with other matchmakers and their clients.